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An American Association of Feline Practitioners designated Gold Cat Friendly Practice.
All products set to AutoShip, all single-dose RemindMe subscriptions, all food, and all orders over $49 qualify for free shipping!
Great news from VetSource!
Download our app to have fingertip access to your pet's medical records, contact us for appointments, refill medications, earn rewards, and more!
NEW! Home delivery options!
We are excited to partner with VetSource for our new home delivery options! E-commerce continues to evolve, and we continually search for the lowest cost, most convenient options for home delivery. VetSource offers delivery of food, medications, over the counter products, and even heartworm prevention! They offer options for some of the products we do not regularly stock, as well as a NEW, more convenient option for those of you who prefer to purchase your heartworm prevention monthly--home delivery of SINGLE heartworm preventives, often at a lower cost than you coming in and picking them up in our office!
Don't hesitate to e-mail, call, or come by for more information, or click the flyer below or VetSource icon above to register!
Dr. Mathews Featured on FOX 7 News
Dr. Guy Mathews is now certified to do a one-of-a-kind stem cell therapy to treat dogs and cats suffering from arthritic pain, kidney disease, and some types of nerve diseases. FOX 7 News featured this procedure on one of their newscasts. Exciting update, as of 2017 we can now harvest the stem cells with a simple blood collection!
For more information on Vet-Stem therapy, ask one of our staff or visit vet-stem.com.
As we all know, the Kyle/Buda area is a great place to live—the word is out and we are one of the fastest growing areas in the nation. We have recently hired additional staff /veterinarians and undergone a physical expansion of our building in an attempt to keep up with demand without drastically increasing the costs of delivering high quality veterinary care. At the same time, we do not double book appointments as many professionals do and every appointment slot matters. We are rapidly approaching a point where every appointment made takes a spot from someone else who needs it. For this reason, no-show appointments are a significant obstacle to being able to continue to be available to provide high quality care at a reasonable price. Effective August 2017, we have instituted the following policy for appointments cancelled within 24 hours of the scheduled time:
1) New clients not affiliated with our hospital will be billed $58.00, our standard office call fee.
2) Existing clients will have a notation in their file, and on subsequent cancellations will be billed $58.00.
3) If an existing client fails more than twice, they will be asked to leave a $58.00 deposit on booking subsequent appointments.
4) New clients booking a premium appointment (Saturdays and holidays) will be asked to leave a $58.00 deposit upon booking. This deposit will be refunded if the appointment is cancelled with over 24 hours’ notice or applied to the invoice for the visit if the appointment is kept.
We appreciate your working with us to ensure we have available appiontments for all who need them!
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We are very excited about our new partnership with Oncura Partners
to bring real-time, radiologist interpreted ultrasound imaging to Kyle!
Quality, dependable imaging depends on three things--the equipment, the operator (capturing images) and the interpretation. Anyone can buy an ultrasound machine, but integrating all three in a way that benefits our clients, patients, and practice is difficult in practice. Many of you are familiar with having to drive to Austin or San Antonio, pay $500 for imaging, or waiting weeks until mobile services are out this way. Those days are past thanks to Oncura! We can now capture images using top quality equipment in real time.
The image capture is aided remotely by telemedicine and robotic cameras-- and we now have technicians certified by Oncura in ultrasound use! (Thanks Sarah and Matt!). Finally, those images can be read by a boarded radiologist often in just a few hours! We are excited about this new dimension in health care that has previously been inaccessible to the area.
Now communicate with us more quickly and easily than ever before! Request appointments and refills right from your app-- you can even simply send us a pic of the medication you need refilled!
You can also view your pet's medical and vaccine history at the touch of a finger. No more showing up at the boarding facility on a Sunday afternoon before a flight and have them tell you they don't have your pet's vaccine history.
We also have a loyalty program built right in—earn rewards for downloading the app, posting reviews, purchases, and more!
Earning rewards stamp for:
-Downloading our app
-Every $100 spent
-Leaving a social media review on Yelp or Google
-Earn a bonus reward for a complete year supply of heartworm prevention purchase
Rewards redemptions start as little as 2 rewards! You can redeem rewards for baths, nail trims, Kyle Animal Hospital merchandise, and more. You can even redeem them for credits directly on your account.
Rewards accrue automatically-nothing to keep up with, no more being sure the stamps get applied correctly, etc. It's easy, fun, and most of all--rewarding!
ProHeart 6 is here!
Many of you may remember ProHeart 6, the six month injectable heartworm preventive. It isn't for every client, as it doesn't have the spectrum that many of our other products have for other parasites such as fleas, intestinal worms, etc. But for many clients it's a very affordable, convenient option to prevent the most important parasite of dogs in our area--heartworms! Click the image at the left for more information from Zoetis!